Time & Attendance Implementation Coordinator
Workforce Management / Time and Attendance Implementation Coordinator:
The opportunity
Heritage Lifecare is undergoing a Time and Attendance Application upgrade. As part of the project delivery team, the purpose of this role is to prepare for and provide onsite support to our sites as we complete the rollout. With the support from the team you will use your payroll / roster knowledge to complete system preparation tasks, site communications, upskilling end users, resolving issues, and supporting the transition to operations. This role will work closely with the payroll function.
This is a fixed term role, which will complete 8 May 25, commencing from 20 Jan 25, where your background in rostering / payroll, good attention to detail and desire to support and help our sites will support the successful adoption of our upgraded system.
The Role
You will be a member of the small project team, helping to prepare sites for their upgrade, and supporting them through the upgrade. This is a role that will require travel around NZ to attend the sites during their transition.
Duties will vary to balance the combined skill set of the team and will include.
- Completing site preparation activities – employee data / site data / rosters
- Testing and validating the system in preparation for site upgrade
- Completing onsite and offsite support including training, demonstrations, and responding to questions and queries
- Logging issues as they are identified
- Maintaining user guides and project documentation
- As part of the Project Team - review learning, processes and approach to ensure the best possible end user experience
- Monitoring system performance and troubleshooting issues
- Liaising with internal users to understand workflows and pain points
- Work with payroll team to ensure knowledge transfer, and that issues are managed effectively
Your Profile
We’re looking for someone with good payroll / workforce planning system experience, good eye for detail, and a desire to support and represent the end user of the system. You’ll ideally offer:
- Previous hands-on experience with a Workforce Management System
- Good attention to detail
- Flexibility to travel is essential as well as a Full NZ Driving License - the role will include extensive travel throughout New Zealand
- Understanding and experience delivering training
- Knowledge, understanding and practical experience in relation to the implementation of a workforce management system
- Knowledge, understanding and relevant practical experience of the payroll lifecycle
- A customer-centric mindset and professional manner
- A strong team player who is willing to actively work across the team, adopting a can-do and flexible attitude
- Ability to adapt easily and quickly to changing environments and is responsive to varying business demands
- Previous exposure to post-go-live support
- Ability to manage multiple stakeholders
- Basic understanding of the NZ HR and employee relations law
- Values diversity, and contributes to an inclusive working environment where differences are acknowledged and respected
- New Zealand drivers' license
Join Us:
Submit an online application today by selecting the ‘Apply’ link
Heritage Lifecare fosters an environment that celebrates diversity and inclusion. We uphold the principles of Te Tiriti o Waitangi.
Applications will be reviewed as they are received, and interviews may take place prior to the close date.
Applicants must have the legal right to work in New Zealand. Following NZ Immigration requirements, we must first consider candidates that already hold the right to work in NZ for this role. Therefore, we may be unable to support a visa application for this role.