Care Home Administrator
Join our team at Telford Lifecare to make a positive impact on the lives of our residents by providing exceptional care in a warm and caring environment.
Telford Lifecare is a 53-bed care home and hospital with a 16-unit village, located in the Taranaki city of New Plymouth. The region has stunning scenery, picturesque parks, coastal walkways, and the majestic Mount Taranaki – making it a popular place to work, live and raise a family. It’s an attractive lifestyle with beaches close by, few traffic woes, affordable housing, the beautiful Pukekura Park, and many great amenities -including cafes and schools. Why would you want to work anywhere else?
About Us:
Heritage Lifecare is one of the leading and largest aged care providers in New Zealand, and the largest dementia provider. We are a fast growing, dynamic organisation with 42 care homes and 20 villages from Whangarei to Invercargill, with an abundance of opportunity. We pride ourselves on being a caring community and have a supporting and nurturing culture; we are whānau.
About Our Role:
- Telford Lifecare, located in Taranaki city of New Plymouth
- Permanent Full-Time (40 hours per week)
- AM shifts
We have a fantastic opportunity for a detail-oriented and personable Administrator with a passion for caring for others and a flair for sales. In this varied role, you’ll support our Care Home and Village Manager with day-to-day operations, sales of Village Units and Apartments, and general administration.
Your responsibilities will include welcoming visitors, answering phone queries, supporting prospective residents through the sales process, processing paperwork, and assisting with staff recruitment. You’ll play a key role in creating a warm, professional, and supportive environment for residents, families, and staff.
With your compassionate attitude, strong people skills, and ability to multitask, you’ll help build a vibrant community and make a meaningful difference every day.
Your Skills and Experience:
- Previous administration experience in a fast-paced and busy environment
- Ability to build positive professional relationships with residents, staff, visitors, and external stakeholders
- Excellent time management skills with the ability to problem-solve effectively
- Experience with invoicing and on-charging processes, or the ability to learn desirable
- Good verbal and written communication skills
- Has a proven track record in sales, ideally in property, lifestyle villages, or customer-facing industries
- A confident, customer-focused approach to sales
- Ability to work as part of a team and independently
- High-level computer literacy with the ability to learn new systems and processes quickly
- Understanding of Nga Paerewa sectors standards and applying the Treaty of Waitangi standards in the workplace.
What’s in it for you:
- Work for one of the most progressive aged care companies in New Zealand.
- Competitive pay scale based on skills & experience.
- Opportunities for professional development and advancement.
- Supportive and collaborative work environment.
- Make a meaningful difference in the lives of our residents.
Join Us:
Submit an online application today by selecting the ‘Apply’ link
Heritage Lifecare fosters an environment that celebrates diversity and inclusion. We uphold the principles of Te Tiriti o Waitangi.Applications will be reviewed as they are received, and interviews may take place prior to the close date.
Applicants must have the legal right to work in New Zealand. Following NZ Immigration requirements, we must first consider candidates that already hold the right to work in NZ for this role. Therefore, we may be unable to support a visa application for this role.
